Privacy Policy
We respect your privacy
While building a community in which to learn and share our work intelligence is an important part of our business we know that privacy is important to us all, so we’ve created this privacy policy to reaffirm that here at WorkNow Ltd we take your privacy seriously and assure you that we are committed to protecting your personal information. We hope this will help you make an informed decision about sharing personal information with us and the other people that may look to connect with you using our service.
The information we collect and how we use it
Work Now Ltd uses the information we collect to help in:-
- Providing you our services
- Facilitating Community building and helping connect people that want work to other people that need work done
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network and
- Develop new services and adding value for you our customers.
In order to provide and improve our full range of services, we may collect the following types of information:
Work Now Profiles
Your WorkNow membership is free and optional and provides you with enhanced features that we believe will help connect you to other people, to find work and get work done. For these features to work, we require you to provide us with information at the time you register, such as your first name, last name, and email address so that we can verify who you are and provide you our service. We also provide you the opportunity to promote yourself via your personal Worknow Profile but the amount of personally identifiable information you share and the level of detail is completely up to you.
Cookies
We uses cookies to provide you with a better user experience. Cookies are files stored on your computer containing encrypted information from websites you have visited. The cookie doesn’t store any personal information. The information this technology collects may include: the name of your Internet service provider, the date and time you accessed the website, the Internet address of the website from which you enter our website and where you go after you leave our website. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent..
IP address
Your IP address may be stored on our servers in logs to help diagnose problems, for security reasons, to analyse trends, administer the site, and gather broad demographic information. The demographic information gathered is anonymous and cannot be traced back to an individual user.
Payment information
For certain services, we request credit card or other payment account information. We use a third party service so that your payment information is secure.
User communications.
When you send email or other communication to WorkNow Ltd, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Comments, Feedback and Submissions
The team here at WorkNow Ltd welcomes your feedback regarding this web site, as well our services. Any information, concepts, ideas, comments, materials, suggestions or comments sent to us will not be treated as confidential information and by submitting such information you are granting us an unrestricted license to use, display, modify, reproduce, transmit and distribute such information for any purpose whatsoever.
Formative & Evaluative research
For research and marketing purposes we may at times ask you to offer your opinions, ideas and thoughts on our products, service and brand. This information may be collected in various forms, but is not limited to surveys, polls, interviews, questionnaires or focus groups. While we appreciate your input, such information is not personally identifiable and you are under no obligation to offer such information.
Choices for YOUR personal information
Accessing and updating personal information
When you use WorkNow Ltd services and products, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. As with any secure service you will need to satisfactorily identify yourself to us before we can process your request. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others, or would be extremely impractical. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
THE RISKS
Protecting your information
We realise that our customers trust us to protect their personal information. We take that task seriously. At WorkNow Ltd we aim to make your online experience friendly, safe and stress free. For this purpose we take all reasonable and appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data. Beyond this we urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. Unfortunately, despite all of our efforts, there is always a slight risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
Secure Server
All of your payment details are encrypted with the industry standard, Secure Server Software (SSL) authentication. This fully encrypts and protects all of the information that you send to us over the internet. This information can only be read by authorised WorkNow Ltd personnel, who will only use the information for the purpose of processing your request. We will never display your full credit card number once it has been processed through our secure server. When you receive your order confirmation email we will only reveal the last four digits of your credit card for verification purposes.
Restricted Access
We restrict access to personal information to employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Data integrity
We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we remain dependent on you guys to update or correct your personal information when necessary. This website has security measures meant to prevent loss or alteration of the information. This is however not a guarantee that the information you post will not be altered or deleted from our website, but all reasonable measures have been taken to prevent this from happening.
OUR promise
Privacy Act 1993
Every time we collect or otherwise deal with your personal information, we promise to adhere to the twelve privacy principles contained in the Privacy Act 1993. All of the personal data we receive is kept private and confidential and will not be shared with any third parties without your express permission.
Purpose of Use
When you sign up for a particular service that requires registration, we will ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Policy, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use your private information for purposes other than those described in this Policy without your prior consent.
You can decline to submit personal information to any of our services, in which case WorkNow Ltd may not be able to provide those services to you.
Addressing Concerns
WorkNow Ltd intends to regularly review its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Policy or WorkNow Ltd’s treatment of personal information by contacting us through the website or by writing to us at Privacy Matters Worknow Ltd, 7 Bedford Street, St Clair, Dunedin 9012 Aotearoa.
When we receive formal written complaints at this address, it is our policy to contact the person concerned to develop a better understanding of the issue at hand. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between WorkNow Ltd and an individual.
Changes to this policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Policy in an archive for your review.
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at
Privacy Matters
Worknow Ltd
7 Bedford Street
St Clair
Dunedin 9012
Aotearoa, NZ.
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